What our Customers say...


Customer service both on the phone and in person are 2nd to none. Thank you!

These guys have been fantastic! They answered my questions before I can ask. They clean up after themselves, I'm so glad we are dealing with SERVPRO

All work completed was great! SERVPRO treated me very well and I'm pleased with the services provided.

Extremely pleased with every aspect of this restoration! Communication was EXCELLENT!!

I was very impressed with their response and efficiency. I would strongly recommend their service! The SERVPRO team of Dan, Branden, Simon and Steve were Excellent and knew their stuff!

Team Casey, Branden and Chad did a great job and were extremely helpful! I really appreciated the clarification with everything

Professional and Personable!

Showed up faster than we thought they could. Great in any emergency situation. Great job Thank you

They did an outstanding job for me and my family!

This was a great crew! I enjoyed having them in my home

Your response time is amazing. I can’t believe how fast you came to my house after a fire. I will recommend to all my friends and family.

My Boat Turned out Beautiful! My Husband and I were really happy with the job your guys did! Thank you

You guys were very Pleasant & Professional and Lynette was very helpful on phone.

A note to express my gratitude to everyone at SERVPRO, Lynette was so kind and calming. All were wonderful from removing the water in the basement, moving and replacing the furniture to cleaning the carpet! Thank you to CHAD-NATHAN-BOB-CASEY and ALL. It does look "Like it never even happened."

They were Courteous and Informative to the job at hand. Thanks Guys! Job Well Done!

Very Satisfied with the service provided by your SERVPRO Team!

SERVPRO Responded quickly! Thanks Again

Good Job SERVPRO! Your team stayed all night pumping water out of my house and left my house looking good!

Shout out to SERVPRO! Your staff from the first phone call to the finished job, I was very impressed! I totally recommend you guys!

Special Thanks for all your hard work!

I really appreciate the care that your team delivered when it was needed the most.

Didn't know what to do until I called SERVPRO! They absolutely helped me with mold in my basement. Thanks again

Your Staff is Amazing!

When we had a pipe break SERVPRO was there to help. Thanks again

Very impressed on how fast and efficient they were when my business was under water.

Your Team did a Wonderful Job with my house.

Thank you so much for your great service and assistance! Everyone was so helpful

Can't imagine how the service could be any better. they did an amazing job cleaning my carpets. your staff was super friendly

These guys do great work! Thanks again

Everything was explained. Guys were very nice and acted professionally

I highly recommend SERVPRO to anyone! If you want quick, reliable, friendly and great service....GIVE THEM A CALL!!! "Big Props to the Team Members Eric, Simon, Steve and Ben!" Thank you

You Helped make my Life so much easier! God Bless you all

SERVPRO, Much thanks to all of you. You made a bad day a bit better, we appreciate all you did for us.

Thank you SERVPRO for supporting our NE neighborhood and businesses!!!!

Thank you SERVPRO of NE GR for coming to the rescue to dry out our soaked wood floors. The staff was professional every step of the way. I will recommend this group to family and friends. THANK YOU!

Recently I called SERVPRO hoping to get some advice over the phone regarding getting rid of a strong lingering oder under my daughter's kitchen sink--caused by a spilled bottle of Goo Gone. The contents had leaked through a hole in the bottom of the cupboard onto the subfloor and seemed impossible to eliminate. I spoke to Simon over the phone and he was extremely helpful in giving me some techniques to use--and to NOT USE-- in resolving the issue.

I took his advice and it worked. So THANKS SIMON for your professional advice and customer friendly approach. I would definitely recommend these guys!!

These are quality people who do excellent work! Thanks SERVPRO

Thank you SERVPRO! From my initial call all the way through the project completion, your team didn’t miss a mark! Each person I encountered was impressive, knowledge, professionalism and compassionate! All wonderful traits in the service industry! Kudos Again!

To all concerned I just want to let you know that I was pleased with all your workers and work! I enjoyed having them in my home!

For odor removal of any kind, smoke damage, fire damage, and of course any kind of flooding, you should have these guys on speed dial if you live in the Grand Rapids area!

I am so sorry I didn't look around while in the basement with you. I was so pleased with the floors and ceilings, that I did not look at the walls. Imagine my shock when I finally did see them! Your guys did such an excellent job and I love going down there now that I can breathe okay. It makes a world of difference in the house, and you made a world of difference IN MY LIFE!

Thank you again for an awesome cleaning job!